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Charged my mobile bill twice on one day

0423095732
Level 2
Hello.
When I look at my account, you took out my mobile charge twice on one day.
I attached files. Plz check and fix it. Thanks
3 REPLIES 3
BasilDV
Moderator

Hi @0423095732

 

Welcome to the Community!

 

We tried to search for your account, but can't verify if we are looking at the correct one.

Please send me a PM with your TPG username or customer ID number to assist you accordingly.

 

BasilDV

0423095732
Level 2
I sent you a message. Plz check it. Thanks Smiley Happy
Shane
Moderator

Hi @0423095732,

 

We chased this with our Mobile Specialists Team and confirmed that you have been in contact with them, let us know should you require further assistance.

 

Regards,

 

 

I sent you a message. Plz check it. Thanks Smiley Happy