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Hi @0423095732
Welcome to the Community!
We tried to search for your account, but can't verify if we are looking at the correct one.
Please send me a PM with your TPG username or customer ID number to assist you accordingly.
BasilDV
Hi @0423095732,
We chased this with our Mobile Specialists Team and confirmed that you have been in contact with them, let us know should you require further assistance.
Regards,
I sent you a message. Plz check it. Thanks