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Charges for FAKE calls. sms and paid services added without my knowledge

elesh
Level 4

TPG. you have to resolve the issue ASAP. I repeat again that I did not use no subscribed to Voice Mail or Call Catcher. I was using my phone for a long time without these services. Now TPG replied if Call catcher is deactivated then Voice Mail must be active. This is a lie. 

Stop forcing these services on me! Reverse the charges for FAKE calls! REsole the issue ASAP. It's shocking how you treat your customers.

elesh
Level 4

Can ANYONE from TPG resolve the issues or at least reply here why TPG forced me into paid services?  TPG keep charging me on a daily basis for Call Catcher that I never subscribed or added to my account. 

 

Alex11
Level 3
I had problems like this with call catcher. The only way to resolve it was to escalate to the TIO