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Constant drop outs and modem lockups

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Level 1a
My internet is constantly dropping out and the modem seems to lockup and reboot. I have had it for many years now, is there a chance for a replacement?
2 REPLIES 2
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Moderator

Hi @Shodanho 

Could you pls send me Private Message with  your Customer ID/ Username and the modem you using so I can check in our system,

Regards,

Sajal

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Moderator

Hi @Shodanho ,

I have fowarded your issue to relevant department, pls wait for their call.

Regards,

Sajal