Credit on account

wanlapat
Level 2

Hi,

 

I've cancelled the NBN service and received an email from TPG that I have a credit on my account $11.29 but there's no information about how I will get credit back.

 

Could you please refund the credit back to my card in the system? 

 

Thank you 

1 REPLY 1
BasilDV
Moderator

Hi @wanlapat

 

We've edited your post as it contains your account number.

 

The refund has been entered and should reflect on the account after 3 to 5 working days.

 

Have a good day!

BasilDV