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I've cancelled the NBN service and received an email from TPG that I have a credit on my account $11.29 but there's no information about how I will get credit back.
Could you please refund the credit back to my card in the system?
We've edited your post as it contains your account number.
The refund has been entered and should reflect on the account after 3 to 5 working days.
Have a good day!