Data Usage Report

chapdev10
Level 2

I can’t see my data usage in My Account when I am on an unlimited plan. 

There should be a contact form or live chat option for support. 

Please send me the information on my data usage for the past 3 months.

Thank you

1 REPLY 1
Daisy_Dhen
Moderator

Welcome to community @chapdev10 

 

Your data usages are not collected and reported online if you are on a unlimited data plan. If you wish to retrieve these usages, you will have to call or email or Customer Service support team.

 

Alternatively, you can send us a private message with your TPG customer ID or username and your requested usages will be sent on the email address we have on file.

 

Regards,

Dhen_S