Unfortunately, Change of Location facility is not available for FTTB customers.

[kenneth2021ng]

I am a FTTB customer. Why do not allow me to move to a new home where TPG has services? 

[kenneth2021ng]

Sorry it seems that I have posted at the wrong place.

[Ahra_G]

Hi @kenneth2021ng, 

We're here to help! If you have an existing TPG service (NBN, FTTB), you may find this article helpful: 

Moving your TPG services

You can also provide us with your Customer ID or username via PM for further assistance. 

Thanks! 

Ahra_G