Data barred

Brad77
Level 2

Got a text on all 3 numbers on my account saying prepaid balance has insufficient funds and data is now barred. Checked and have no outstanding payments due as my monthly payment was taken only 7 days ago. Now been on hold for over an hour trying to rectify this and am getting pretty angry about it. I don't have all day to wait for you to fix your stuff up. 

1 REPLY 1
BasilDV
Moderator

Hi @Brad77

 

Welcome to the Community!

 

We were able to locate your account using your community details and understand that you've been in touch with our Mobile team.

If you are still experiencing issues with your service, please let us know.

 

BasilDV