Welcome to the Community!
We advise customers to check if their service is affected by an outage by checking NBN status and TPG service status page before performing any troubleshooting.
If your service is not affected by an outage, please send me a PM with your TPG username or customer ID number to assist you accordingly.
Just checking should you require further assistance, if so please update this thread.
Internet has been disconnected alday.
Been on hold then hung up on now hold again. Not a happy customer