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Duplicate transaction/ over payment

100rav
Level 2

Hi,

 

I had $16.93 credit from NBN account, which should be applied automatically but I had to call TPG helpline to get credit applied on my account.

 

But I have been charged 2x  $54.99 (full amount). How to dispute transactions?

1 REPLY 1
Angeli
Moderator

Hi @100rav

 

Welcome to TPG Community! 

 

Kindly send your TPG customer ID or username via private message and I'll give it a quick look. 


How do I private message (PM) in the community
 

Thanks,

Angeli