Duplicate transaction/ over payment

[100rav]

Hi,

I had $16.93 credit from NBN account, which should be applied automatically but I had to call TPG helpline to get credit applied on my account.

But I have been charged 2x  $54.99 (full amount). How to dispute transactions?

[Anonymous]

Hi @100rav, 

Welcome to TPG Community! 

Kindly send your TPG customer ID or username via private message and I'll give it a quick look. 

How do I private message (PM) in the community
 

Thanks,

Angeli