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Verification code was sent to wrong number

henry900914
Level 2
Hi, I want to log into my account but the verification code was sent to my old phone number so I can't log in. Can anyone solve the issue for me?
3 REPLIES 3
BasilDV
Moderator

Hi @henry900914

 

We'd like to help you update the number on the account.

 

Shoot me a PM with your TPG username or customer ID number.

 

BasilDV

henry900914
Level 2
Thanks. What if I don't know my customer ID?
BasilDV
Moderator

We'll see what we can do as long as you can provide your account details @henry900914.

 

BasilDV