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E:adsl_comm:thread_exists

Level 1

I tried to upgrade from NBN12 to NBN50 but got the error of E:adsl_comm:thread_exists

1 REPLY 1
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Moderator

Hi @kfyip218 

 

Welcome to TPG Community!

 

We were able to locate your account using your community details and was not able to detect any fault within the account.

 

We'd like to arrange a call from our Change of Plan team to help us with the upgrade.

 

Please send me a PM with your preferred time and best number to be contacted.

 

How to send a PM? Click here.

 

Regards,

BasilDV