Hi @hugoschouten,
Welcome to the community!
Thanks for raising this to us, I would love to help see the status of the connection to better understand the situation, drop me a private message with your account details (Username/Customer ID together with the address on file).
How do I private message (PM) in the community
Regards,
So I received SMS yesterday "TPG: Be aware that on 13 Sep your internet plan will return to NBN100. See email for info." Not received email. Who do I contact to get the email with the information?
Hugo Schouten
