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Email not received after 6 months speed boost

hugoschouten
Level 2

So I received SMS yesterday "TPG: Be aware that on 13 Sep your internet plan will return to NBN100. See email for info."   Not received email.  Who do I contact to get the email with the information?

 

Hugo Schouten

1 REPLY 1
Shane
Moderator

Hi @hugoschouten,

 

Welcome to the community!

 

Thanks for raising this to us, I would love to help see the status of the connection to better understand the situation, drop me a private message with your account details (Username/Customer ID together with the address on file).

 

How do I private message (PM) in the community

 

Regards,

 

 

So I received SMS yesterday "TPG: Be aware that on 13 Sep your internet plan will return to NBN100. See email for info."   Not received email.  Who do I contact to get the email with the information?

 

Hugo Schouten