Email only account

jacoba73
Level 2
Hi
I have read threads on here that I can change to an email only account. I have been on the phone now for 45min and three different operators. Is this an option or not? Frustrating process to change, surely it isn’t that uncommon?
2 REPLIES 2
Shane
Moderator

Hi @jacoba73 ,

 

As of the 7th of June 2023 new or conversion to stand alone email accounts or email only accounts are no longer offerred.

 

This should not affect any existing stand alone email account.

 

Regards,

 

 

BasilDV
Moderator

Hi @jacoba73 

 

If you still have an active account with TPG and thinking of changing it to an email only account, we can raise this to our Accounts team.

 

Kindly send us a private message with your account details.

 

BasilDV