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Enquiry on penalty on cancellation

Ivyksk
Level 2
Hi, I would like to check if I would incur a penalty on cancelling my ADSL broadband service.
1 REPLY 1
Shane
Moderator

Hi @Ivyksk,

 

We're sad to know that you're considering to cancel the service with us. Send us your account details (Username/Customer ID together with the address on file) also include your best contact number and preferred time. We'll have one of our Account Specialists contact you to discuss the information related to your account concern.

 

How do I private message (PM) in the community 

 

Regards,

 


@Ivyksk wrote:
Hi, I would like to check if I would incur a penalty on cancelling my ADSL broadband service.