Error occured when logging in to my account

[gz627]

Hi,

This error shows up when I'm trying to log in.

I've tried different browsers and reset my pwd but nothing works.

Please help me. Thank you.

[Angeli]

Hi @gz627, 

Welcome to TPG Community! 

Kindly message us the following, so we can conduct an investigation on this error that you encountered:

1. URL before and after the page and error that has appeared during accessing the website. 

2. Timestamp

3. Screenshots of the error

Also, include your TPG customer ID or username. 

How do I private message (PM) in the community

Regards, 

Angeli