Failed payment

sarahbelle07
Level 2
I missed a payment as I did not have the funds in the account. I now do, will they try to debit it again ?
2 REPLIES 2
Angeli
Moderator

Hi @sarahbelle07,

 

There are few ways in managing your account online. You may try checking out these articles:

 

 

Otherwise, I would recommend ringing our Customer Service for further assistance or send us with your Customer ID or username via private message.

 

Accounts & Billing : 1300 993 011

Monday - Friday:   8am - 9pm 

Weekends & Public Holidays:  9am - 6pm   

 

Let us know should you still require further assistance. 

 

Regards,

Angeli

Shane
Moderator

Hey, @sarahbelle07.

 

Just checking this thread. Should you require assistance? Feel free to send us a message or update this thread.

 

Cheers!

 

 

I missed a payment as I did not have the funds in the account. I now do, will they try to debit it again ?