Fed up waiting

[5065456]

12 Jan 2022 @ 5:55pm

Why is it that your voice mail promises to call a client back within a nominated time and they never do? I wish to opt out of international calls as at the end of the current billing period. After a few unfulfilled promises from TPG, I would be happy to receive a callback soon.

[BasilDV]

Hi @5065456

Welcome to the Community!

We were able to locate your account and learned that you don't have any add-ons with your service.

Based on the notes, you've requested to take it off last 16 February, 2021.

Let us know if you need further assistance.

BasilDV