First Bill

Level 2
So I joined back in January and was not connected until 18th March. Just wondering when I get the bill for this month?

Hi @Kdubbs,


TPG is a prepaid service; your initial payment is comprised of an installation fee and your 1st month fee. By operating this way we are able to keep costs down to continue offering the best value deals possible to our customers.


The installation process begins as soon as we receive these specified funds from the customer. The initial billing cycle commences when your install is complete.


Please also note that as part of our billing system’s automation, we charge a monthly fee 7 days before the next billing cycle.


You may view more information about your billing cycle as well as your expected billing date by logging in to TPG My Account. You may refer to the articles below: 

Let us know should you have further queries.