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Getting billed for a deactivated number. call many times no one can help from TPG customer service

zhangxin1955
Level 2

Getting billed for a deactivated number. call many times no one can help from TPG customer service. 

 

I have been transfered to different customer service line, but no one can help me. tried of calling them now. 

 

It takes very long time for them answer the phone, rubbish company, deducted money from my bank for a ghost number every month for more than a year!!!! 

3 REPLIES 3
zhangxin1955
Level 2

- no one ever use this number since 2019

TPG keep deducting money from my bank account for this number

zhangxin1955
Level 2

please refund the overcharges to me ASAP!!! It's unacceptable!

BasilDV
Moderator

Hi @zhangxin1955 

 

We're keen to take a closer look at your account and sort things out for you.
 

Please send us a private message with your account details and we'll take it from there.

 

BasilDV