HI Needed Urgent Help

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Level 1a


Please find below details
1. Username: nileshmudgal
2. Account Number: 5xxxx22
3. Plan: NBN Broadband 50
4. TPG Email Address: nileshmudgal@tpg.com.au
5. Home Phone Number: 0387144681
09:04:06I need to know on my new home address which is NBN ready how can we activate internet?
New Address : 6 Biscotti crescent Manor lakes 3024
Old Address : 38 Eureka Drive wyndham vale
I need it to active on 20th April

Full Name : Nilesh Mudgal
DOB : 2x/04/xx

I have requested online moving request by dropping mail to relocation team and also online yesterday
I needed new interent active by 20th April while I raised online request nowhere it asked me for a date and my new connection
got active and current address connection got deactivated

I need internet access at my curent address till 25th April at the same time internet has to be active on new place from
20th April as I need to install and activate cctv's

Can you please quickly start my current internet first and them take my request for
activing internet at new address from 20th April

1 REPLY 1
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Moderator

Hi 5487522,

 

I noticed you had already contacted TPG service delivery department. They must provide you a ticket reference number for your follow up.

Thanks