Get online support
Can I get some clarification on the following entry in my account statement?
01-06-2020 | (Credit Note): Reversal of Early expiry: changing to new package type | -15.80 | -15.80 |
My cancellation confirmation email shows I provided 31 days
Subjectate:From:To:
Request for cancellation : ********* 2020-05-25 19:55:02 cancel@tpg.com.au
Cancellation Request Submitted.
Username :
Customer ID : *********
Service Address :
Package Type : NBN Wireless SL Bundle Boost
Email :
Cancellation : 25-06-2020
Hi @bortos
I have requested for our Accounts Team to investigate and requested for someone to call you back later on today.
Regards,
Karl