Having Financial Hardship

[Perera81]

Hi there,
I am having some financial hardship and couldn’t pay the $94 monthly services on my TPG internet because I have less money. Today is 20th of May and I still will not be able to pay today. I will receive money again tomorrow and will be able to pay the $94 tomorrow. Please don’t suspend my payment.

[Perera81]

Please answer this question thanks

[Ahra_G]

Hi @Perera81,

We still want to help with your bill, and we'd like to check other options available for you.

If you head to the link below, you'll find our Financial Hardship Policy. Have a read through, and if you find your circumstances match, you can submit a request using our web form. Our Team will assess your request within 5 business days and get back to you.

https://support.tpg.com.au/financial-hardship-policy

-Ahra_G