Home Wireless Broadband - Cancellation and return of router

[atk85]

I would like to cancel my Home Wireless Broadband plan and return the router.

Could you please advise how best to proceed? 

Reason for cancellation: Coverage or data transfer speeds don’t match what was promoted or promised, and recurring service faults.

[Aubrey]

Hi @atk85, please shoot us a private message with your account details. 

Thanks,

Aubrey