How can I cancel my TPG nbn account please?

[AnnAtLongJetty]

Hi TPG team,

I just switched to a new nbn service provider. But I found that my tpg nbn still seems to be active. How can I cancel the tpg nbn please? or how can I double check the tpg service is still active please? 

Cheers

Ann

[luisc]

Hi AnnAtLongJetty

My records shows that your case has been approved, We will update you when this is completed.

Thanks