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Hi, I am Ella(Jihye Jang).
I want to cancel my internet service from next month. I had paid on the 3rd of every month. I do not want to pay anymore. Because I am going to back to my country.
Please let me know how can I do.
Thank you.
Best regards,
Ella
Hi @Ella0716 ,
Welcome to the community!
We're sad to know that you're considering to cancel the service with us. We'd like to arrange a call from one of our Account Specialists to discuss you the details of the process. Please PM us your account details (Username/Customer ID) together with your best contact number and preferred time.
In case you need a reference: How do I private message (PM) in the community
Cheers!