TPG Community

Get online support

How can I cancel my internet service?

Highlighted
Level 1b

Hi, I am Ella(Jihye Jang). 

I want to cancel my internet service from next month. I had paid on the 3rd of every month. I do not want to pay anymore. Because I am going to back to my country. 

Please let me know how can I do.

Thank you.

 

Best regards,

Ella

1 REPLY 1
Highlighted
Moderator

Hi @Ella0716 ,

 

Welcome to the community!

 

We're sad to know that you're considering to cancel the service with us. We'd like to arrange a call from one of our Account Specialists to discuss you the details of the process. Please PM us your account details (Username/Customer ID) together with your best contact number and preferred time.

 

In case you need a reference: How do I private message (PM) in the community

 

Cheers!