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How can I change my personal information name?

lastpower
Level 2

HI,

 

I'm transferring my mobile plan from another provider to TPG, but But it's stuck because the account holder with TPG AND old provider is the different name.

 

How can I change my account name in TPG?


or refund this account and re-open a new one?

1 REPLY 1
Ahra_G
Moderator

Hi @lastpower

 

Is it a minor name change or a typo? Let's have a look at your account to confirm by sending us a private message. 

 

-Ahra_G