I have spoken to a customer service person last week via chat and they advised that a member of the cancellation team would contact me - have had no contact from anyone. Have also emailed firstname.lastname@example.org with all my information and still no response. As I am not in contract and leaving this address on 1 May I would appreciate cancellation without delay. I do not have a new address to transfer my account.
Please advise whether there is anything else I need to do to get this request actioned.
I appreciate your assistance.
Before cancelling, do you mind if i ask what seems to be your problem and is there anything i can assist you with?
You can post here or PM(Private Message) me for a private discussion about your service.
There is also a new ''TPG Mobile APP'' to help you with various trouble-shooting and account issues, via a mobile phone app.