I'm moving to a new place this week and trying to find where I can cancel the service but there's no such option. Why don't you have it in the app or online while no one will cancel their own service by fault? Anyway, should I make a call or do any documentation? Please don't make me waste time and money sending post.. It will only make me to pay another bill for you.
Thanks for writing us. Would you like to consider relocating your TPG service? We have our Moving Home Team that can assist you for that. Whilst, if you have decided to cancel, just send me your TPG account details privately with your contact details and I'll have an account specialist to cater your cancellation request.