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How to add my partner's name on the bill/account?

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Level 1a

How to add my partner's name on the bill/account?

3 REPLIES
Moderator

Hi @chiragjgala,

Welcome to the TPG Community!

You may send an email to adsl_admin@tpg.com.au together with the name and contact number of the person you wish to be listed as an authorised account user/additional account holder.

In doing so, you're giving an authority to the person to contact TPG on your behalf and authorise TPG to discuss account related information such as; billing, contract, technical issues and account changes except for account cancellation.

Let us know if we can be of further assistance. Cheers!

Level 1a

Hi Team,

Thanks for response.

Will the name reflect on the bill or any document?

 

Thanks,

Chirag 

Moderator

Thanks for getting back to us, @chiragjgala.

If you add someone as an authorised account user, his/her name will not reflect on the bill or any account documents, but if you add someone as an additional account holder, his/her name will be listed on the bill and any account related documents.

Please indicate in your email that you wish to add an authorised account user or additional account holder.

Please send us a private message with your customer ID or username together with your contact details so we can have a specialist contact you should you require further assistance.