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Hi there,
I am not able to find a place to submit the plan cancelation either from account portal or external page . And the online chat is not available all the time . Please advise. Thanks
regards
Xinghai
Hi xinghai_su,
You can cancel the TPG account online
https://cyberstore.tpg.com.au/your_account/cancel.php
Just be aware of the terms and conditions on your TPG contract.
Thanks
Hi there,
I have clicked the link and login . It shows my old address and my old ADSL service not the current NBN and the current address. But I have submit the request ,does it work ?
If you request to cancel yes.
However make sure your details CID or username are the correct for the service.
thansk