We will chase this with our Team and have them contact you to provide details of the refund for the Prepaid Home Phone Balance. Send us your details (Customer ID/Username together with the address on file) also include your best contact number and preferred time.
How do I private message (PM) in the community
I cancelled TPG NBN connection. I received the cancellation email and the outstanding balances on NBN account. How can I claim the refund on the prepaid home phone balance?