Need to transfer your service to another user? This article will guide you on how to change the account ownership for broadband and mobile account.
Step 1. Download the change of ownership form which can be found at https://www.tpg.com.au/forms/Change_of_Ownership_Form.pdf?ver=072716
Step 2. Print out and fill in the forms with the new service owner.
Note: If you are transferring your mobile account to another user, ensure to indicate the TPG mobile number in the space as shown below (refer to the red box):
For mobile account, just skip the Section B of the Direct Debit Authorisation Form and indicate the customer ID or TPG mobile number on Section C (Your Username).
Step 3. You may send the accomplished forms via the following options:
The change of ownership will be processed within 2-3 working days from the received date. Both current and new service owner will receive an email once the request has been completed.