I forget my uername and password

[alanchen95]

Hi,

I forget my uername and password and I want to cancel the TPG plan.

Please help, thank you.

[Ahra_G]

Hi @alanchen95, 

Thank you for your recent post to TPG Community and we regret to learn that you wish to cancel your service. 

Could you perhaps provide us with your TPG moble number or service address via private message so we can try and search for your account and be able to assist you accordingly? 

Regards,

Ahra_G

[alanchen95]

Hi,

I'm very sorry to reply you so late. My mobile number is xxxxxand the last service address ixxxxx. Please help me deal with it as soon as possible. I have been back to China for more than a year and paid half a year's net fee in vain.

Thank you very much.

[Shane]

Hi @alanchen95,

Thanks for posting your details. Please shoot me a private message with your best contact e-mail address and we'll have our Account Specialists reach you via email to discuss the procedure of service cancellation.

Regards,

Hi,

I'm very sorry to reply you so late. My mobile number is xxxxxand the last service address ixxxxx. Please help me deal with it as soon as possible. I have been back to China for more than a year and paid half a year's net fee in vain.

Thank you very much.