I have moved to a different internet provider and am still receiving a monthly TPG bill

[FlynnStewart]

Hello,

I moved my home internet service from TPG to Belong last year. My First Invoice from belong was on 03/09/2022.

Since switching services, I continue to be charged $59.99 per month by TPG.

Can you please advise how I can be refunded for a service that hasn't been used in nearly 12 months?

I would also like the account closed to ensure I am not charged anything else. 

[Ahra_G]

Hi @FlynnStewart, 

Let's have a look at your account. Please provide your Customer ID or username via private message so we can assist. 

Thanks! 

Ahra_G