I'm trying to log in to my account, but I'm just not getting the verification texts

[jayg]

I have resent the code multiple times.

The digits of my phone number that are showing look correct and I'm not getting any error message on the screen - but I'm not getting any SMSes from TPG either.

Other sites, yes, just not TPG. 

[BasilDV]

Hi @jayg

We'd like to look into the account and see what we can do to resolve this.

Shoot me a PM with your TPG username or customer ID number.

BasilDV

[goldsmids]

I’m having the same issue. Looks to be my phone number. How can I update this?

[BasilDV]

Hi @goldsmids

You can request to update the phone number through our Privacy Team.

Just fill up the secure form here.

BasilDV

[matincapalot]

Hello I am having the same issue can you please help?