I've been charged for my mobile twice a day already

[IP]

Hi everyone! I have a mobile plan of $29.99 which is debiting once a month from my card. I've receivede-mail from TPG stating that I owing them $29.99 but they already debiting my card twice for $ 29.99 just for today. on"my account" page it says I still owe money. Been trying to call them with no success. Any idea how I can solve this problem?

Thanks.

[BasilDV]

Hi @IP

Welcome to the Community!

We'd like to look into your account and assess on what happened with your account billing.

Please send me a PM with your TPG mobile number or customer ID number to assist you accordingly.

BasilDV