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I've updated my payment details to direct debit but my account is still "expired".

ginanorth
Level 2

I updated my payment details yesterday early morning and the money has been taken from my bank account yesterday, but my phone account is still "expired" and not allowing me to make phone calls, text message or go on the internet. 

1 REPLY 1
kate_
Moderator

Hey @ginanorth, we'll help get your mobile up and running ASAP.

 

Send me a PM and let's get things sorted.