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I want to cancel my internet connection.

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Level 1a

I contacted your company three months ago and told you to cancel the internet. It's been two months since I moved, but Internet bills keep flying. What should I do?

1 REPLY 1
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Moderator

Hi @kamding0705 

 

Welcome to the Community! 

 

We regret to learn that you wish to disconnect your service. 

 

I've managed to locate accounts using your Community details however I am unable to confidently verify the account information. 

 

Please provide us with your Customer ID or username via private message so we can have a member of our Accounts Team to contact you for assistance. 

 

 

Regards,

Ahra_G