I want to get rid of Oz Talk Home Bundle Add-on

[facosta]

It has been years since I do not have a corded phone so I have not used my phone land lane for that many years. TPG has been charging me $10 a month for something that I don't want and I have not got the equipment to use. I don't even use VoIP as all I do is use my mobile phone instead.

Even today I got a "Home Phone Prepayment Outside" because, apparently! my credit was under $10.

What the ....!!!

Could someone kindly explain to me what happened and how I can remove that addon once and for all?

Thanks for the help. I am sorry if it sounds rude but I do not know what else to do.

[Daisy_Dhen]

We're here to help, @facosta. 

Shoot us a PM with your TPG username so we can help raise your concern to our accounts team in removing the add on on your account. 

How do I private message (PM) in the community
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45

Regards, 

Daisy_Dhen