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I was been double charge for twice July & August

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Level 1a

Hi,

 

I have write in to support@tpgmobile.com (twice) but no reply or response from there. 

I have two mobile line from TPG with subscribe $10 per mth with 50G plan starting 11 June end up i was been double charge for both July & August Total $80 explanation below. 

Both line was been charge twice $20 + $20 each for July & August (Total $40 + $40) total $80

Please contact me asap!

 

Thank you.

3 REPLIES 3
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Moderator

Hi @bbllanonymous 

 

If you're talking about TPG Singapore, you may reach them via email 'support@tpgmobile.sg' or visit their Facebook Page at https://www.facebook.com/TPG-Singapore-785533401811953 so they can further assist you with your concern. 

 

Regards, 

Karl

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Level 1a

Hi Karl,

 

Email to support@tpgmobile.sg and also leave message on Facebook Messenger but no response and reply from both channel.  

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Moderator

Hi @bbllanonymous 

 

You've reached out to the consumer support for TPG Australia. We do not have access to TPG Singapore we recommend to contact them directly on their support channels.

 

Regards,

Karl