I would like to cancel my NBN

[5005983siwon]

Good evening,

I am moving out of the country and I would like to cancel my NBN service and close my account.

Looking forward to your reply.

[Will]

Hi @5005983siwon 

Welcome to the Community!

We regret to hear that you're canceling your service with us, but we can understand your reason for doing so. I can organize a call from our Escalations Team tomorrow to assist you with your request. Can you send me a PM with your best contact number and preferred time for a call?

For your reference: How do I private message (PM) in the community

Regards,

[Will]

Hi @5005983siwon 

Thanks for providing your contact details. As discussed via PM, please expect the call tomorrow (Aug 18) between 2PM -3PM NSW.

Regards,