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I would like to cancel my NBN

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Level 1a
Good evening,

I am moving out of the country and I would like to cancel my NBN service and close my account.

Looking forward to your reply.
2 REPLIES 2
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Moderator

Hi @5005983siwon 

 

Welcome to the Community!

 

We regret to hear that you're canceling your service with us, but we can understand your reason for doing so. I can organize a call from our Escalations Team tomorrow to assist you with your request. Can you send me a PM with your best contact number and preferred time for a call?

 

For your reference: How do I private message (PM) in the community

 

Regards,

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Moderator

Hi @5005983siwon 

 

Thanks for providing your contact details. As discussed via PM, please expect the call tomorrow (Aug 18) between 2PM -3PM NSW.

 

Regards,