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Incorrect Account Name

jzh028
Level 2

Hi There,

 

When I logged in to my TPG account today, I found that my account name was wrong. Could you please change it for me?

 

Regards

3 REPLIES 3
Ahra_G
Moderator

Hi @jzh028

 

For correction of your account name, please send an email to adsl_admin@tpg.com.au. 

 

Please ensure to include a copy of your IDs and the information that needs to be changed.

 

Kindly indicate your Customer ID or username on the subject line. 

 

Feel free to reach out to us again should you require further assistance. 

 

 

Regards,

Ahra_G

jzh028
Level 2

Thanks Ahra_G,

 

I'v sent an E-mail to adsl_admin@tpg.com.au.

 

Can you please help me fix it ASAP?

 

Thank you very much!

Ahra_G
Moderator

The admin team should attend to your request in the soonest time possible, @jzh028. However their team is not available on weekends. 

 

Nonetheless, we'll chase this with their team tomorrow and provide updates once available. 

 

Thanks!