For correction of your account name, please send an email to email@example.com.
Please ensure to include a copy of your IDs and the information that needs to be changed.
Kindly indicate your Customer ID or username on the subject line.
Feel free to reach out to us again should you require further assistance.
The admin team should attend to your request in the soonest time possible, @jzh028. However their team is not available on weekends.
Nonetheless, we'll chase this with their team tomorrow and provide updates once available.