TPG Community

Get online support

International roaming refund

ljaworski56
Level 2

I used the international roaming over Christmas. TPG debited my credit card $485.51 and $495.42 on two different phone accounts. After chasing the refund I was finally refunded voer about 40days the amount of $814.39 to my TPG account. This money needs to be refunded to my credit card where it was debited from. I explained this when I orginally phoned chasing the refund. This needs to be done as soon as possible as it was debited in December and it is now March with the debit still on my card earning interest. Please advise when this can urgently be done. Thank you