Internet Plan Cancelation

[juran0904]

Hi,

 I have been submitted my cancel request form for two months, but this month I still been charged with the internet fee. Can you guys please check what's wrong with my cancelation and give my money back since I don't use the internet since 1st March. 

[Riezl]

Hi @juran0904 , please send us a private message with your TPG customer ID, username and complete address so we can take a look at your account and help get to the bottom of this.

To send a PM, please refer to this link: How do I private message (PM) in the community