Invoice doesn't make sense

[lkong]

I looked at my invoice from "TPG MyAccount" but it does not make any sense. Invoice date is 27/5/2021 but invoice period is 02/11 - 01/12/2020, and charges are all 0

[Anonymous]

Hi @lkong,

Thanks for raising this to us, we'd love to help and arrange one of our Account Specialists to contact you to discuss details of the account invoice, please shoot me a private message with your account detials (Username/Customer ID together with the address on file) also include your best contact number and preferred time.

How do I private message (PM) in the community 

Regards,

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@lkong wrote:

I looked at my invoice from "TPG MyAccount" but it does not make any sense. Invoice date is 27/5/2021 but invoice period is 02/11 - 01/12/2020, and charges are all 0

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[Anonymous]

Hi @lkong ,

Thanks for sending me your details, You have reached the support for TPG Australian consumers and I would like to refer you to the SG mobile support.

You may send them an email to Singapore Mobile Team at support@tpgmobile.com.sg or visit their Facebook Page at https://www.facebook.com/tpgmobilesg/

Regards,